Refund Policy
Effective Date: 07.2024
Thank you for purchasing our courses at Academiae.net. We strive to provide the best educational content and ensure that our users have a valuable learning experience. Please read our refund policy carefully before making a purchase.
1. No Refunds for Intellectual Property
Due to the nature of our courses as intellectual property, refunds are not possible once access to the course content has been granted. This policy is in place to protect the integrity and value of our educational materials.
2. Exceptions for Short Courses
In rare cases, we may consider refund requests for very short courses. If you believe your course qualifies for a refund, please contact our support team at support@academiae.net within 24 hours of purchase. We will review your request and make a determination on a case-by-case basis.
3. Technical Issues
If you experience technical issues that prevent you from accessing or completing your course, please contact our support team at support@academiae.net. We will work with you to resolve the issue promptly. If the issue cannot be resolved, we may consider a refund or course credit at our discretion.
4. Duplicate Purchases
In the event of accidental duplicate purchases, please contact us at support@academiae.net immediately. We will verify the duplicate transaction and process a refund for the duplicate charge.
5. How to Request a Refund
To request a refund, please contact our support team at support@academiae.net with the following information:
Your full name
The email address used to purchase the course
The name of the course
The reason for your refund request
Our team will review your request and respond within 5-7 business days. If your request is approved, the refund will be processed to your original method of payment within 10-15 business days.
6. Changes to This Refund Policy
Academiae.net reserves the right to update or change this refund policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions about our refund policy, please contact us at support@academiae.net.
Thank you for choosing Academiae.net. We appreciate your understanding and cooperation.
